Systems Design

Shingo Institute Workshop

Systems Design

Shingo Institute Workshop


SYSTEMS DESIGN teaches a foundational understanding of what constitutes a system, how to map it, and how to make certain it improves continuously.


This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

  • Discover three types of essential systems.
  • Explore five required communication tools for each system.
  • Learn how to create and use system maps.
  • Understand system standard work and how it drives improvement.

*DISCOVER EXCELLENCE is a prerequisite to this workshop.


Request a call with our team to define the Shingo Workshop program for your organization.

Do you want to go further? We can answer any question.

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