Effective Communication Skills Training

 In-field Training

The ability to communicate is the primary factor that distinguishes leaders and change agents. Knowing how to communicate with each other correctly will make your employees more understanding, it will encourage working well with co-workers and other teams, and will create better communication channels.

Participants will understand both how to use and how to interpret body language and learn about the importance of their tone.

Team activities
Team activities

We will perform team activities

Real Case Examples
Real Case Examples

We will review examples of implementations from other companies

Guidelines for your own Implementation
Guidelines for your own Implementation

Receive guidelines for your own implementation

Participants split into teams to perform activities and practice the concepts, with a coaching provided throughout the steps.


Training Length: 1 day

Aimed to:  General Managers, Managers & Leaders in Maintenance, Manufacturing, Engineering and Continuous Improvement.

  • Define and understand the communication process
  • Understand the different ways of communication
  • Learn how to overcome the communication barriers
  • Tips to improve verbal and nonverbal communication


  1. What is  Communication
    • Speaking and Listening as core elements
  2. Intent of Communication
  3. Types of Communication
    • Written, Body Language, Spoken, Visual
  4. Process of  Communication
  5. Communications
  6. How to improve your communications skills
  7. Communication tools
  8. Self-assessment

Instructed by seasoned Lean Coaches


Edgar Cardenas

Lean Advisor & Coach – Europe Operations Director

Edgar has worked the last years in countries like Romania, Hungary, Russia, Mexico, Colombia, Spain and  USA…, providing support to companies on their improvement journey based on developing teams to improve the quality of people & processes, in several industries including: Automotive, Electronics manufacturing, Food & Beverages, Plastics, Shared Service Centers, logistic services, among others.

Trajectory Highlights - Expand Biography

He recently provide support to companies like Bosch, Hino Motors, Mercedes Benz, Kimball, Zebra technologies, Takata, Inteva Products, Dawn Foods, BOA, Mars, Rubbermaid, Faist Group, Emerson, Exide, Harsha Engineers, Steelcase..

  • Lean for Business Processes corporate trainer for several companies

  • Operational Excellence speaker at several international Lean Conferences & Summits.

  • He has developed in Lean Management over 1000 managers & leaders

  • Certified as Lean Practitioner & Six Sigma´s Black Belt by the IIE, Atlanta , Georgia.

  • Edgar has received direct coaching and professional development from renowned leaders like:, Ritsuo Shingo (Former  Toyota President ), PhD. Jeffrey Liker (The Toyota Way), Gary Convis (Former VP at Toyota N.A. )


Lean Manufacturing, 5s, Visual management, 8D Problem Solving, Problem Solving Training, 8D Training, Curs 8D, training 8D, PDCA training, 8D Principles, Problem Solving Principles, Problem Solving Implementation, Lean Training

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