Effective Communication Skills Training
In-field Training
The ability to communicate is the primary factor that distinguishes leaders and change agents. Knowing how to communicate with each other correctly will make your employees more understanding, it will encourage working well with co-workers and other teams, and will create better communication channels.
Participants will understand both how to use and how to interpret body language and learn about the importance of their tone.
Team activities
We will perform team activities
Real Case Examples
We will review examples of implementations from other companies
Guidelines for your own Implementation
Receive guidelines for your own implementation
Participants split into teams to perform activities and practice the concepts, with a coaching provided throughout the steps.
Training Length: 1 day
Aimed to: General Managers, Managers & Leaders in Maintenance, Manufacturing, Engineering and Continuous Improvement.
- Define and understand the communication process
- Understand the different ways of communication
- Learn how to overcome the communication barriers
- Tips to improve verbal and nonverbal communication
Agenda:
- What is Communication
- Speaking and Listening as core elements
- Intent of Communication
- Types of Communication
- Written, Body Language, Spoken, Visual
- Process of Communication
- Communications
- How to improve your communications skills
- Communication tools
- Self-assessment
Instructed by seasoned Lean Coaches
Edgar Cardenas
Lean Advisor & Coach – Europe Operations Director
Edgar has worked the last years in countries like Romania, Hungary, Russia, Mexico, Colombia, Spain and USA…, providing support to companies on their improvement journey based on developing teams to improve the quality of people & processes, in several industries including: Automotive, Electronics manufacturing, Food & Beverages, Plastics, Shared Service Centers, logistic services, among others.
He recently provide support to companies like Bosch, Hino Motors, Mercedes Benz, Kimball, Zebra technologies, Takata, Inteva Products, Dawn Foods, BOA, Mars, Rubbermaid, Faist Group, Emerson, Exide, Harsha Engineers, Steelcase..
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Lean for Business Processes corporate trainer for several companies
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Operational Excellence speaker at several international Lean Conferences & Summits.
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He has developed in Lean Management over 1000 managers & leaders
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Certified as Lean Practitioner & Six Sigma´s Black Belt by the IIE, Atlanta , Georgia.
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Edgar has received direct coaching and professional development from renowned leaders like:, Ritsuo Shingo (Former Toyota President ), PhD. Jeffrey Liker (The Toyota Way), Gary Convis (Former VP at Toyota N.A. )
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