Emotional Intelligence Training
Improving Human Interactions at Work
In-field Training
This course explores essential intrapersonal and interpersonal skills required for Emotional Intelligence. Cultivating human-centered traits, such as psychological safety, belonging, stress-management skills, belonging, and engagement, can lead to innovation, sustainable well-being, employee retention, and improved performance.
Team activities
We will perform team activities
Real Case Examples
We will review examples of implementations from other companies
Guidelines for your own Implementation
Receive guidelines for your own implementation
Training Length: 2 days
Aimed to: General Managers, Managers & Leaders in Maintenance, Manufacturing, Engineering and Continuous improvement.
Training Approach:
Participants split into teams to perform activities and practice the concepts, with a coaching provided throughout the steps.
Agenda:
Introduction: The Importance of Emotional Intelligence
Self-Awareness
- Johari Window
- Naming Emotions
- Identifying Physiological Changes Associated with Emotions
- Emotional Drama
Self-Management
-
- Understanding Limitations of the Director in Managing Self
- Evolutionary Baggage: Fight, Flight, and Freeze Reactions
- Tactics to Manage Emotions
- Who controls your destiny: Locus of Control
Social Awareness
- Moving from “ I & IT” to “I & YOU”
- Rapport Building
- Jumping to Conclusions: Fundamental Attribution Error
- Empathy
- The difference is not equal to the wrong
Relationship Management
- Motivating others
- Win-Win Relationship
DO YOU WANT TO GO FURTHER? WE CAN ANSWER ANY QUESTION
Lean Manufacturing, 5s, Visual management, 8D Problem Solving, Problem Solving Training, 8D Training, Curs 8D, training 8D, PDCA training, 8D Principles, Problem Solving Principles, Problem Solving Implementation, Lean Training
