Ritsuo Shingo Online Session

Lessons from a True Lean Leader

15 October 2020

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This session is not about lean tools and methods, it’s about leadership behaviors and how to inspire people.

Who is Ritsuo Shingo?

Former Executive President of Toyota China & Hino Motors China

  • Following his father’s steps, he developed a very successful career in the automotive industry. Shingo started his career with Toyota Motor Company in 1970, after earning a law degree from Waseda University.

  • His father, Dr. Shigeo Shingo, distinguished himself as one of the world’s leading experts in improving manufacturing processes and he has been described as an “engineering genius” who helped create and write about many aspects of the revolutionary manufacturing practices which comprise the renowned Toyota Production System.

  • He helped in the start-up of five Toyota manufacturing plants outside Japan.

  • Ritsuo Shingo spent more than 13 years in various roles at Toyota in Legal, Public relations and purchasing departments.

  • He spent 5 years in the US, starting up Toyota Detroit Office as a purchasing agent and at Toyota  Motor Kentucky, after that he returned to the Purchasing Department in Japan.

  • He worked also at Toyota Motor UK (Derby) and then returned to the China Dept. in Japan.

  • In 1998, had newly established the Toyota first Joint Venture in China, “Sichuan Toyota Motor” and became the first president of the Joint Venture.

  • In 2007, He established the Joint Venture between Hino Motors and Guang-Qi Motors and became the president

  • In 2012 He left Toyota and started to help leaders around the world, sharing his experience.

Ritsuo Shingo will share his perspective from all the experiences of his long life in the Automotive Industry, with over 40 years experience in the Toyota Management System, in different leadership roles



1. Welcome to the participants

2. Ritsuo Shingo Introduction

3. What is Leadership (own thinking)

4.  Leadership Behaviors

  1. Discipline, Motivation, and Passion

  2. Show your back ( lead by example )

  3. Be a good Listener (Big ear & Big eye)

  4. Take responsibility (Leader is the ultimate accountable of the teams/company result)

  5. Be trustable

  6. Gembaism

  7. Do not blame your workers

  8. Negotiation starts with NO

  9. Be Patient

  10. Never Give up


Date: 15 October

Location: Online Live via Zoom


EET (Bucharest, Moscow, Istanbul) 11:00 am – 13:00 pm

CET (Madrid, Munchen, Budapest) 10:00 am – 12:00 pm

Language: English

Who should attend?

  • Leaders who want to understand how to go beyond tools and create effective management systems  in order to increase performance and creating a sustainable lean culture.

Why participate:

  • Learn about leadership and how to engage your team members towards driving business results.

Session Moderator


Edgar Cardenas

Lean Advisor & Coach – Europe Operations Director

Edgar has multicultural experience (Romania, Hungary, Japan, Russia, Mexico, Colombia, Spain, USA…) providing support to companies on their improvement journey based on developing teams to improve the quality of people & processesin several industries including Automotive, Electronics manufacturing, Food & Beverages, Plastics, Shared Service Centers, logistic services, among others.

  • Edgar has led the ALFRA European operations since 2014, developing organizations in countries like Spain, Romania, Russia, or Hungary.
  • He recently provided support to companies like Bosch, Hino Motors, Mercedes Benz, Kimball, Zebra technologies, Takata, Inteva Products, Dawn Foods, BOA, Mars, Rubbermaid, Faist Group, Emerson, Exide, Harsha Engineers, Steelcase.
  • Edgar is advisors for several organizations at the leadership level, providing support in languages like English, Spanish and Romanian.
  • Since 2014, Edgar has been developing coaches using the Toyota Kata approach, creating internal capability within the companies.
  • He is an operational excellence speaker at international level Lean Conferences & Summits.
  • He has developed and coached over 1000 managers & leaders in the Lean management philosophy.
  • Certified as Lean Practitioner & Six Sigma´s Black Belt by the IIE, Atlanta , Georgia.
  • Industrial Engineering & Management Bachelor Degree from Universidad Autonoma de Nuevo Leon.
  • Edgar has received direct coaching and professional development from renowned leaders like Ritsuo Shingo (Former Toyota President), PhD. Jeffrey Liker (The Toyota Way), Gary Convis (Former CEO at Toyota N.A.)
Contact Us

Let us know your questions, our team will contact you briefly.